About us

Our team: We are strategic consultants specializing in business development, leadership, and organizational transformation. We combine a solid track record in international companies with deep expertise in human relationships, psychology, and talent development.

This complementarity, strategy + people, enables us to support each organization with a holistic perspective: economic, cultural, and human.

iHumana TEAM

Mercedes Canos

Business development and human‑centered leadership specialist.

What if a company could apply today the techniques that took others years to master?

"After more than 20 years leading teams and commercial growth in multinational companies, I've learned that sustainable results come when strategy, people, and business move in alignment.

I know how to manage transformations without slowing profitability, how to prevent pressure from breaking teams, and how to turn complexity into focus, clarity, and real business development.

I've learned to apply best practices that enhance communication, strengthen culture, and professionalize processes, enabling companies to grow with more order, more solidity, and better results."

Experience: Descamps (Paris), Cartier (Mexico), Lalique (Madrid & London), Jaeger‑LeCoultre (Madrid), and the Richemont Group, among others. I have held roles such as Managing Director, Communications & Marketing Director, Export Director, and various cross‑functional business development positions within Richemont brands.

Training & Certifications:
Master CHO (Chief Happiness Officer), Postgraduate in Organic Leadership, Certified CliftonStrengths 34 Coach (Gallup), NLP Practitioner (Neuro‑Linguistic Programming)

email : Mercedes@ihumana.es

Consuelo Balaguer

Organizational Human Relations and Personal Development Specialist.

What if the real problem within teams wasn't the strategy, but the kind of leadership being exercised?

"have been practicing my profession since 2003, and with more than 20 years of experience, I have seen firsthand how difficult it can be to distinguish between moral leadership (earned day by day) and formal leadership (granted by the position or role you hold).

In both personal and professional life, this confusion generates tension and interpersonal misunderstandings. With the right guidance, a human‑centered approach, and time for the process, solutions emerge, and results go far beyond what was expected."

Professional Experience: I began my private practice in 2003 as a therapist, and since 2014 I have specialized in supporting individuals in different roles within organizations. I have witnessed the difficulty and the weight that responsibility can carry—regardless of the position—when it is not managed in an adequate, healthy way.

Training:

Social Educator, Trained in Gestalt Therapy, NLP Practitioner, Trainer in Biographical Personal Work.

email : Consuelo@ihumana.es

Testimonials